I was driving home last Tuesday night when I got a call from my wife, Merrie. I had to wait to make a stop before I could hear the voice mail she left. She calmly told me not to worry about the fire trucks in front of our house. There had been a fire in the oven but she was okay as was the house. So glad she told me as there was quite a few lights coming from the emergency vehicles as I drove down our street.
The Baldwinsville Volunteer Fire Department was on the scene and they were bringing out our electric range which was full of CO2 discharge when I arrived. Merrie had kept her wits about her and remembered there was a fire extinguisher in the kitchen. She used it to contain the damage to the inside of the oven. This saved further damage to the house.
After thanking our lucky stars only the range was ruined, we realized we needed a new stove as we were hosting Thanksgiving dinner for family members in less than two days. I subscribe to Consumer Reports (CR) and did a quick run through of CR’s recommended electric ranges within our budget. Looked like Sears had a good Kenmore which was rated a CR Best Buy. Great, we have bought a few appliances from Sears over the years and trust their Kenmore brand.
However, Sears could or would not deliver a stove the next day. This was repeated at Home Depot and Best Buy. Wow…you would think someone would step up and help us. It’s not like we have an oven fire every year. I complained about this on FaceBook and was told of two local appliance dealers who could help. One of them was right in my hometown.
I called Sheehan’s Appliance of Baldwinsville the next morning. They were very happy to help us. Merrie went down later that morning and picked out her new electric range. It was delivered and installed for free by 1pm. Contrast that with the Big Box stores who charged extra for the service. By evening, I could smell my wife’s pumpkin pies baking in the oven and she cooked the best turkey ever the next day for our family’s Thanksgiving meal.
I know last weekend was Buy Local Saturday but, in the future, I think I will be buying local more often. Did we pay more than the one at the Big Box stores, yes, but it was worth it. I could never say that about Best Buy, Home Depot or Sears.